Emergency management
Emergency management
Building a safer and more resilient Kelowna
Sign up for emergency alerts, access emergency resources and learn how to prepare for emergencies.
Regional Emergency Response
The City of Kelowna works with local and regional partners to prepare for emergencies, coordinate response efforts, and support community recovery. Our mission is to protect people, services, infrastructure and the environment before, during and after emergencies.
Working together, Central Okanagan Emergency Management (COEM) coordinates emergency responses for the City of Kelowna, West Kelowna, Lake Country, Peachland, Westbank First Nation, and the Regional District of Central Okanagan.
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Emergency Operations Center (EOC)
The City of Kelowna activates its Emergency Operations Centre (EOC) when an emergency requires coordination across multiple departments, agencies, or jurisdictions. The EOC is a central command that supports first responders with resource management, information sharing, public communications, evacuation planning, and recovery activities.
When the EOC is activated, residents can find updates on the Central Okanagan Emergency Management (COEM) website, via Alertable, or by calling the non-emergency Public Information Line at 250-469-8490. For emergencies, dial 911.
Prepare for emergencies
Emergencies can happen at any time, and being prepared starts with a few simple steps. Residents can take action today to help protect themselves, their families, and their property by following these steps:
Understand the risks that may affect Kelowna, including wildfires, flooding, extreme heat, severe weather, earthquakes, and utility disruptions.
Sign up for emergency notifications, follow trusted information sources, and stay aware of current conditions and advisories before and during an emergency.
Prepare a household emergency kit, create a family emergency plan, and ensure you have enough supplies to be self-sufficient for at least 72 hours.
PREPARED BC HOME EMERGENCY PLAN
MAKE YOUR EMERGENCY READY PLAN
In addition to personal preparedness, residents can reduce their risk through a variety of City and community mitigation programs. These initiatives help address hazards before they become emergencies and may include programs related to wildfire resilience, FireSmart, flood preparedness, climate adaptation, and other risk-reduction efforts.
Prepared residents help build a safer, stronger, and more resilient Kelowna.
Emergency Contacts
Find contact information for emergencies, reporting concerns, and safe needle disposal.
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