Bylaw offence payments

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There are a number of ways you can pay a Bylaw Offence Notice. Payments must be received within the noted time limits to receive the discounted amount. No exceptions will be made.

Pay Online

Visa or MasterCard Only 

Pay by Mail

Cheque or Money Order Only 
City of Kelowna – City Hall 
1435 Water Street, Kelowna, BC V1Y 1J4 

Please make your cheque or money order payable to the City of Kelowna. Do not send cash in the mail. A dishonoured cheque will not be considered payment of the penalty within the prescribed time. Additional Charges will apply for NSF Cheques. Postmarks are not accepted as date of payment.

Pay in person

Debit card, cash or cheque 
8am to 4pm, Monday to Friday 
City Hall Cashiers at 1435 Water Street, Kelowna, BC

After hours payment

For after hours payments at City Hall, drop boxes are located at the Doyle Avenue lot exit and the Water Street main entrance. Do not leave cash in drop boxes.

Payment terms

  • If the ticket is paid within 14 days, a discount will apply, depending on the amount of the issued notice.
  • If after 14 days the ticket is not paid and the ticket has not been disputed or an Adjudication Hearing has not been requested,the opportunity to dispute the ticket is lost and the penalty will immediately become due and payable.
  • If after 28 days, the ticket is not paid, a surcharge will be added, depending on the amount of the issued ticket.
  • If after 28 days, the bylaw notice has not been paid, nor a request for an Adjudication Hearing made, a letter is sent providing a final opportunity to pay. If payment is still not received after a further 28 days, the ticket may be forwarded to our collection agent and/or court action taken.