Bylaw offence payments
There are a few ways you can pay a Bylaw Offence Notice. Payments must be received within the noted time limits to receive the discounted amount; no exceptions will be made.
*Please note that credit or debit card payments are preferred at this time due to COVID-19
Visa or MasterCard only.
Pay by mail
Cheque or money order only, made payable to the City of Kelowna:
City of Kelowna – City Hall
1435 Water Street, Kelowna, BC V1Y 1J4
Don’t send cash in the mail. A dishonoured cheque will not be considered payment of the penalty within the prescribed time. Additional charges will apply for non-sufficient funds cheques. Postmarks aren’t accepted as date of payment.
Pay in person
Pay by credit or debit card, cash or cheque at City Hall (1435 Water Street) between 8 a.m. to 4 p.m, Monday to Friday.
After-hours cheque payments can be made at the City Hall drop boxes at the Doyle Avenue lot exit and the Water Street main entrance. Don’t leave cash in drop boxes.
- If a Bylaw Offence Notice is paid within 14 days, a discount will apply (depending on the amount of the issued notice)
- If a Bylaw Offence Notice isn’t paid or disputed after 14 days and no adjudication hearing hearing has been requested and/or scheduled, the penalty will immediately become due and payable
- If a Bylaw Offence Notice remains unpaid after 28 days and no adjudication hearing has been requested and/or scheduled, a letter is sent out to provide a final opportunity to pay. If payment is still not received after a further 28 days, the ticket may be forwarded to our collection agent and/or court action may be taken.