Water conservation

The City of Kelowna Water Smart program is all about empowering our residents to make positive water use choices.
How do we do this? We provide information and links to assist with water use choices; indoor and outdoor; and we place a significant emphasis on residential landscape water use. 

Did you know that in the average Kelowna home, 55 per cent of total annual water is used for landscape irrigation? 
On an average summer day, about 72 million litres of water is sprayed onto lawns and gardens!

The Water Smart program helps to ensure landscape water use is as efficient as possible. A key aspect of the program is free Water Smart Irrigation Assessments. These assessments assist residents in understanding water use and improving irrigation systems.

The City of Kelowna Water Smart program also processes the Landscape Water Conservation Reports; required to be completed by City of Kelowna water customers for any new or renovated irrigated landscaped areas of 100 square meters or more. Not sure who your water provider is?  Find your water provider here.

The reports ensure that new and renovated irrigated landscapes have a water budget and landscape treatments that can be irrigated within that water budget.  The Landscape Water Conservation Report is a requirement for City of Kelowna water utility customers under Bylaw 10480 and the processing of the reports is complimentary.Those serviced by any of the other water providers in Kelowna are also welcome to complete and submit an application as they will be processed.  
Assistance is available if needed by contacting the Water Smart team at watersmart@kelowna.ca or 250 470-0678.

Irrigation System Approval application

What can you do to be Water Smart and conserve water?

Outdoor Water Conservation

Indoor Water Conservation

Irrigation Controller Rebate

Following the success of the rebate program in 2016, the City of Kelowna Water Utility is once again offering a $40 rebate to water utility customers who purchase a new irrigation controller in order to be able to schedule irrigation for specific days of the week. The irrigation controller rebate program is designed to assist water utility customers in adhering to the watering restrictions schedule.

Irrigation Rebate Application Form

The program specifics are as follows:

  • Only one $40 rebate per property served by the Kelowna Water Utility. Applicants will need to provide a copy of their water utility bill.
  • Only existing City water utility customers may apply (find your water provider). New home construction is exempt.
  • Proof of purchase will be required, including make and model of the unit.
  • The controller must be compliant with the updated Water Regulation Bylaw and will be verified.
  • Compliant controllers must be purchased between April 19 and July 31, 2017 to be eligible for the rebate.
  • Required information must be submitted to the City of Kelowna by August 31, 2017.
  • Water utility customers who received the rebate in 2016 are not eligible in 2017.

Have a question? Contact the Water Smart team at watersmart@kelowna.ca or 250 470-0678.

Peak demand

Peak demand is when water use is at its highest. Peak demand generally occurs at the end of July and the beginning of August. The water distribution system has to be sized to meet this demand even though it occurs for only a few weeks in the summer. 

We introduced water meters in 1996 and a user-pay water rate in 1998. All customers pay incrementally higher water rates depending on how much they use. Since 2003, the per capita consumption of water in a single-family household has dropped 20%.

Okanagan Water Basin Board

We are part of the Okanagan Water Basin Board - a joint community venture to help encourage Okanagan Valley residents to be water smart. As our valley can be a dry one, it is important to protect and conserve the water we have.

Become Waterwise