Parking tickets & violations

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Parking Tickets & Violations

 

Pay or dispute a ticket, report a parking violation, and understand the rules to avoid fines and keep streets clear for everyone.


Pay a ticket

Use the City’s secure online portal to pay by MasterCard or Visa.

Pay ticket now

Having trouble with the portal?

Having trouble with our Online Payment Portal? Here are some helpful tips:

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    The portal may not function properly in Safari or Opera.
  • Ticket & Plate Numbers
    Enter numbers without spaces.
  • Postal Code
    Include the space in your postal code (e.g., V1V 1V1) and ensure it matches the billing address on your credit card.
  • Payments

    The system accepts credit cards only (Visa Debit is not supported).
    For best results, manually enter your card number, expiry date, and CVV—avoid auto‑fill tools.

Pay in person

Pay by MasterCard, Visa, Amex, debit card, cash or cheque:

  • Parking Services
    1450 St. Paul Street, Kelowna
    Monday to Friday, 8:30 am - 4:30 pm (closed statutory holidays)
  • City Hall – Revenue Desk, first floor
    1435 Water St, Kelowna
    Monday to Friday, 8 am - 4 pm (closed statutory holidays)
Pay by mail

Cheque or money order only, made payable to the City of Kelowna.

City of Kelowna
City Hall, 1435 Water St
Kelowna BC V1Y 1J4 

Don’t send cash in the mail. A dishonoured cheque is not considered payment within the required timeframe, and additional charges apply for non‑sufficient‑funds cheques.

Postmarks are not accepted as proof of payment date.

Dispute a ticket

Call Kelowna Parking at 250-862-8585 or [email protected] to discuss your ticket.

If the matter is not resolved to your satisfaction, complete the Step 2: Request for Adjudication section on the back of your ticket and submit it to Bylaw Services within 14 days of the ticket date. Submission is possible in person, by email, mail, or fax as shown on your ticket.

If accepted, your dispute goes to the City’s adjudication process. More details are available on the City’s bylaw dispute page.

Warning notices

If you received a warning notice, no payment is required. It is only a warning. 

If the reason for the notice is unclear, please call the issuing department listed on the back of the notice.

Locate a towed vehicle

Mario’s Towing handles all City‑directed tows.

Contact them to confirm pricing and required documentation:

All towed vehicles are stored at 3075 Sexsmith Rd.

Vehicles may be towed if they:

  • Block a driveway
  • Appear abandoned
  • Are parked in restricted or no‑parking areas

For the specific reason your vehicle was towed, refer to the issuing department listed on the back of your notice.


Report a violation

Notify the City about illegally parked or abandoned vehicles on public property.

Report onlne

Submit your request through the City’s secure service request system. Your name and contact information are required; anonymous complaints will not be accepted.

  • Report now: vehicle parking illegally in a residential permit zone, accessible stall, or no‑parking area.
  • Report now: abandoned vehicle on City property
Report by phone
  • For violations in pay-parking areas, lots and parkades, contact Kelowna Parking at 250-862-8585 (6 a.m. to 11 pm)
  • For violations in time restricted residential parking, contact Parking Services at 250-469-8400
  • For violations outside of pay‑parking or time‑restricted areas, or abandoned vehicles, contact Bylaw Services at 250-469-8686
  • For urgent after-hours  nuisance (e.g. blocked driveway), contact the RCMP non-emergency line at 250-762-3300
After your report a violation

Your request will be triaged to one of the following departments:

  • Kelowna Parking: enforces pay‑parking areas
  • Parking Services: enforces time‑restricted parking
  • Bylaw Services: enforces abandoned vehicles and all parking violations outside of pay‑parking, time‑restricted, or institutional areas.

Your request will be prioritized according to the following:

  • Priority 1: Health and safety 
  • Priority 2: City liability 
  • Priority 3: Nuisances 
  • Priority 4: Nominal infractions 

The assigned traffic officer may, at their discretion: 

  • Issue a warning notice 
  • Issue a bylaw offence notice 
  • Issue a bylaw offence notice and tow a vehicle 
  • Take no enforcement action 

Officers must have sufficient evidence before issuing a notice. Parking Services may contact you for a statement or to appear as a witness if the matter proceeds to adjudication.


Follow the parking rules

Respect parking rules to prevent fines and keep the road safe and visible for everyone. Rules are set out in Traffic Bylaw No. 8120, Part 04 – Parking Regulations.

Angled parking

You may only angle‑park where signage indicates it is permitted. Otherwise, you must park parallel to the curb to support safe traffic flow.

Commercial vehicle weight limit

Commercial vehicles up to 5,600 kg gross vehicle weight may park on residential streets, and vehicles over 4,100 kg licensed GVW are not permitted to be stored or parked on a residential lot.

Commercial vehicles over 5,600 kg GVW are not permitted in residential areas—this includes both the roadway and private driveways. These vehicles must be parked in a designated commercial parking lot.

Distance to bus stop – 30 m before and 5 m after

On the approach side of a bus stop, you must park at least 30 metres away.

On the exit side, you must park at least 5 metres away, unless otherwise indicated by signage.

Distance to crosswalk – 6 m

You must park at least 6 metres from a crosswalk.

Crosswalk Distance Diagram

Distance to curb – within 30 cm

Your vehicle must be parked within 30 centimetres of the curb.

Distance from Curb Diagram

Distance to driveway – 3 m

You must park at least 3 metres away from any public or private driveway.

Driveway Distance Diagram

Distance to entrance of public spaces – 6 m

You must park at least 6 metres from the entrance or exit of a hotel, theatre, public meeting place, fire hall, or fenced playground. 

Public Assembly Distance Diagram

Distance to fire hydrants – 5 m

You must park at least 5 metres away from a fire hydrant.

Fire Hydrant Distance Diagram

Distance to an intersection – 10 m

You must park at least 10 metres away from an intersection.

Intersection Distance Diagram

Distance from stop sign or other traffic control sign – 6 m

You must park at least 6 metres away from a stop sign, yield sign, or other traffic control sign.

Sign Distance Diagram 

License plates

Vehicles parked on a roadway must display valid, readable licence plates.

Readable plates in good condition are required for Automated Licence Plate Recognition (ALPR) to function properly. If a plate begins to peel or delaminate, ALPR cameras cannot read it and the plate must be replaced. Failure to replace delaminated plates can result in tickets and fines.

Replacing delaminated plates:

  • Contact ICBC or an Autoplan broker to replace your plates.
  • If the damage is due to delamination, replacement plates are issued at no cost.

If you received a ticket for a delaminated plate:

  • Replace your plates within 30 days to avoid additional fines.
  • If this is your first bylaw offence notice for delamination, you may request to have the penalty waived. Email your new registration and Bylaw Offence Notice number to [email protected].
  • After 30 days, the ticket is sent to collections and can no longer be reduced to a warning.
Overnight camping – prohibited

Overnight camping is not permitted in any City lot, parkade, or on‑street parking area. For privately operated lots, see posted signage.

Oversized vehicles

RVs, buses and oversized vehicles may use metered lots. Payment is required for each occupied stall.

Parking in bike lane – prohibited

If on‑street parking is located beside a bike lane, your entire vehicle must remain outside the painted bike lane lines. Parking within a bike lane is not permitted under any circumstances.

Bike Lane Parking Distance Diagram

Parking in a boulevard – prohibited

Parking on a boulevard is prohibited. All off-street parking must be within the property boundary accessible via driveway (do not park on front lawn of property).

Parking in cul-de-sac parking – parallel to curb

Vehicles in cul‑de‑sacs must park parallel to the roadway. “Nose‑in” or angle parking is not permitted because it interferes with emergency vehicle turn‑around, garbage collection, driver visibility, and access to neighbouring driveways.

Parking in a Do Not Park area – prohibited

Where a Do Not Park sign is posted, stopping—even briefly—has the same meaning. Stopping or parking in these areas is not permitted.

Parking in loading zone – as posted

If you are actively loading or unloading, you may stop temporarily in a loading zone. Vehicles left unattended with no visible loading or unloading may be ticketed or towed.

Parking in private lots

Parking in private lots—such as condos, apartments, townhouses, or commercial properties—is managed by the strata or property management company. Infractions in these areas should be reported directly to the strata council or the business, not the City.

Parking on a sidewalk – prohibited

Do not park in any way that blocks a sidewalk

Parking in Taxi Hydrant Zones – taxis only

Taxi Hydrant Zones allow temporary taxi parking while drivers wait for a fare or pick up/drop off passengers. This pilot program helps make better use of curb space without reducing public parking.

Kelowna currently has six clearly marked Taxi Hydrant Zones. Only licensed and marked taxis may use these zones.

Parking on a yellow curb – prohibited

You cannot park next to a curb that is painted yellow. Yellow curbs indicate a no‑parking zone

Parking with traffic flow

You must park your vehicle in the same direction as traffic on that side of the street. Parking against the flow of traffic is not permitted.

Against Traffic Diagram

Time limit for on-street parking – 24 hours

Where no time‑restricted signage is posted, vehicles may park on public streets for up to 24 hours.

Trailers – must be attached

Detached trailers—including boat trailers—are not permitted on City on‑street or off‑street parking areas. A trailer parked on the street must always be properly attached to its towing vehicle. Unhitched trailers are subject to ticketing.

Trailer Parking Diagram