New: create a Property Account and add your business licence account. In Property Account you can pay your business licence account by visa or mastercard, access and print your issued business licence, and view your account activity. All you need is your account number and access code, which can be found on your business licence renewal notice.
For more information about creating a Property Account, or for ways to pay a business licence renewal without a Property Account (i.e. online banking), please see our "How to do it all online" brochure.
A licence is required to own or operate a business in Kelowna, including a retail and commercial establishment, management and professional firm, home business, bed and breakfast and taxi company. A licence is also required to become a mobile food vendor. Your licence must be renewed annually and prominently displayed in your place of business. Operating a business without a licence can result in compliance action and fines.
Homeowners or primary residents who would like to legally make their principal residence available for short-term rentals must also apply for a licence. Visit Short-term rentals to apply.
The mobile business licence program enables businesses to operate in a participating community outside Kelowna. Qualifying business can add an inter-community mobile business licence to their existing business licence for an annual fee of $150.
Apply for a business licence online or in-person at the Application Centre on the second floor of City Hall (please bring a piece of ID and general information about the business). If you’re unable to apply for your own licence, you can sign an owner's authorization form to allow someone to apply on your behalf. The processing time for a new business licence is approximately two weeks, and can vary due to the complexity of some licence types and inspection requirements.
For information about new licences, or to make changes to an existing licence, contact Business Licensing
email@example.com or call 250-469-8617. You can renew your business licence online (payment options include Visa and MasterCard) when there are no changes to an existing licence. Fees vary according to the business category; please check the Business Licence and Regulation Bylaw for a list of current fees.
Banking offer for licence holders from Valley First
Valley First, a division of First West Credit Union has two special offers just for City of Kelowna business licence holders.
Tired of paying expensive bank fees? Join now and we will give you the first year free of fees. It’s an exclusive offer for Kelowna business licence holders. Once that year is up, you’ll still be saving with Valley First, a division of First West Credit Union. We offer a full suite of business products and services.
Our Unlimited Chequing for Business® account is just $30 per month, every month including free cheque imaging, unlimited in-branch withdrawals and unlimited transactions and deposits. Our $6 per month BizSimple™ account includes free deposits, free online banking and free monthly statements.
That is just the start. With our full spectrum of financial tools and advice, our advisors look forward to helping you grow your business. Contact TheBusinessExperts@ValleyFirst.com or visit valleyfirst.com.