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Dark fibre for business

dark fibre for business

Does your business have rapidly growing data requirements? Is your business finding it difficult to meet your data needs on standard networks?

If so, our expanding dark fibre network might be the right solution for your business.  

Often times businesses find their growth fast, which can cause issues with bandwidth being at capacity, leading to inefficiency, time delays and extra costs. With dark fibre, a simple upgrade to the fibre-powered equipment will provide an instant boost in network capacity and speed. 

Sounding good so far?

Contact us about dark fibre

Why you should consider dark fibre for your business

Using our dark fibre network takes some technical knowledge and time. It requires purchasing, installing, and running your own transmission equipment, which allows for total control over a network’s speed.

Benefits of our network

Bandwidth unleashed

With speeds of more than 10GB, our dark fibre network can offer you a powerful connection that can match the highest speed, security and bandwidth demands. It also allows access to a variety of Internet Service Providers (ISPs) and carriers.

Reliable & secure

Our Dark fibre network offers high reliability and security as it is a physical connection from point-to-point, with the fibre located in underground communications conduits. Since it is located underground, our fibre network is less likely to be damaged by vandalism or an accident with an aerial telephone pole.

Cost savings

Our network can also provide these benefits for a competitive flat monthly fee payable to the City of Kelowna. Please contact us for rates.

Connect locations

Businesses with multiple locations in Kelowna can use dark fibre to provide a private and secure connection between locations. Business complexes, shopping centres and office buildings can also lease fibre to provide current or prospective tenants with more choice in telecom service providers and access to scalable high-speed broadband.

About dark fibre & uses

Fibre optic cable securely carries vast amounts of information as light pulses and at high speeds. “Dark” fibre is unused fibre optic cable infrastructure. The fibre becomes lit (i.e. no longer dark) when an organization attaches network equipment and transfers data between points.

Businesses that typically benefit from dark fibre have high bandwidth needs, and require scalability and network control.

Some of our dark fibre customers are animation firms, and insurance, banking and post-secondary institutions. This includes UBC Okanagan, which requires data centers, high bandwidth and connectivity between multiple buildings. Many office buildings and developers are also using dark fibre technology to attract and maintain tenants.

Other industries that can benefit from dark fibre include:

  • Manufacturing and logistics
  • E-commerce and retail operations
  • Hotels and hospitality establishments
  • Healthcare
  • Government
  • Financial institutions
  • Internet providers and telecommunication companies
Our expanding network

To communicate both internally and to our citizens, we have been growing and investing in our fibre optic network. The delivery of dark fibre to City facilities provides a wide variety of benefits to City services, including greater security, reduced risk of system downtime and dramatically improved bandwidth (i.e. facilitates video conferencing and other high-bandwidth data requirements with ease). This also provides opportunities for enhanced customer service because of improved bandwidth.

Since 2015, our network has now grown to 36 km, connecting City facilities, such as the Airport, Fire Department, Landfill and City Hall. Check out the map to see our current dark fibre connections.

View the dark fibre map

How to connect

Our dark fibre can be used to connect your business in the following ways:

  • Head office to branch office
  • Business to business
  • Business to data centre
  • Data center to data centre

If you’d like to get started, contact us for more information.


"QHR was looking for a way to securely manage its data and systems across multiple locations. The City of Kelowna's Dark Fibre network provides us the highest level of security and on top of this, it is extremely reliable and fast."

     - Mike Checkley, President, QHR Technologies

“At CapriCMW, we thrive on innovation to propel our business forward. That’s why we are proud to be a part of Kelowna’s dark fibre network. Kelowna is among a handful of cities in B.C. that offer dark fibre to businesses and institutions. We move large amounts of data every day, and joining the network has provided critical stability and speed improvements.”

     - Scot Spieser, Director, Capri Insurance

Get dark fibre

If you are a business or institution operating in Kelowna, or considering it, and have demanding data requirements, please contact us to join a growing group of organizations in Kelowna who are benefiting from our dark fibre network. 

Economic development

Kelowna is rated by KPMG as the most cost competitive place to do business in Western North America. To learn more about the Kelowna's attractive business climate, visit Invest Kelowna.

Invest Kelowna is the Central Okanagan Economic Development Commission’s online portal to business development information, resources and contacts. The City of Kelowna contributes more than $600,000 annually to fund regional economic development efforts.

Invest Kelowna

Business improvement areas

A Business Improvement Area (BIA) is an association of property owners and tenants within a specified district, who join together with official approval of the City in order to stimulate business and promote their commercial area.

Kelowna has two business improvement areas:

Establishing a business improvement area

Business Improvement Areas can be established under Section 215 of the Community Charter by a group of area business owners or council directive. Typically, BIAs are approved for five-year terms.

Once approved, we collect funds from commercial landowners for the specific purpose of improving area infrastructure by beautifying or maintaining streets, sidewalks or municipally owned land, buildings or other structures. Monies also go towards supporting the improvement area association. Collected funds are based on a rate of the assessed land and improvement values within the business improvement area boundaries.