City Hall Home Residents Home Business Home Visitors Home Search Home
 > Home Page > Residents > Transportation > Active Transportation > Taking Transit > Transit Projects > Queensway Transit Exchange

Queensway Transit Exchange & Road Improvements

Queensway transit exchange & road improvements are being undertaken in Downtown Kelowna as part of BC Transit’s RapidBus Phase Two and Three Project.



Have the latest City news delivered to your inbox. e-Subscribe for project updates.

A $5.6 million investment to improve transit infrastructure and amenities will be made by the Government of Canada, Province of B.C. and the City of Kelowna and in collaboration with BC Transit, the District of West Kelowna and Westbank First Nation. The improvements will provide ease of transfer with support services and amenities to provide a comfortable and convenient environment for transit patrons, transit operators and security personnel with completion scheduled for 2014.

Temporary Transit Exchange

A number of long-range planning initiatives, including the recently adopted Downtown Plan, the 2030 Official Community Plan and the Transit Future Plan, form the basis of the preliminary design for this area.

Project Update

Beginning Friday, June 27, at 7 p.m. until Wednesday July 3 at 6 a.m., Water Street at Queensway will temporarily reopen to accommodate the expected increase in activity downtown over the long weekend.

Eastbound traffic on Queensway between Water and Pandosy streets will be open to pedestrians and one-way traffic only with parking. The intersection at Water Street will operate as a new roundabout.Mill Street will remain closed at Queensway with on-street parking and the boat launch remaining accessible via Bernard Avenue.

After the Canada Day holiday, the Water Street roundabout will close for remaining works with completion of the intersection treatments expected in July. Work will continue along the north side of Queensway between Water and Pandosy streets which will remain closed until expected completion at the end of August.

The Queensway transit exchange is temporarily re-located on the west side of Ellis Street between Doyle and Bernard avenues and to the northwest corner of Doyle Avenue. Kelowna transit routes and schedules can be viewed at

Public Information Session

Check out the information panels here if you weren't able to make it to the public session held in March.

Queensway Transit Island Concept


Features of the new exchange

  • New all weather structure on the existing bus island platform
  • New permanent structure for bus operator facilities and a security office that provides surveillance of the entire site
  • Streetscaping improvements including new sidewalks, lighting, plantings and wayfinding
  • New RapidBus stops between Pandosy and Water Streets 
  • Roundabout at the intersection of Queensway and Water St.

Centrally located downtown, the Queensway exchange serves as an important destination and transit hub in Kelowna. The project is part of BC Transit’s Kelowna RapidBus Project, which includes creating and upgrading transit facilities throughout the Central Okanagan.

Next Steps:

  • November 2013 to January 2014: Urban design planning
  • December 2013 to April 2014: RapidBus improvements detail design and tendering
  • March 2014: Public information session for concept reveal
  • June 2014 to August 2014: Projected construction start and completion

City Project Status - detailed design


The Queensway exchange was originally constructed in 1998, is restricted to bus-only traffic between Pandosy and Ellis streets and was designed to accommodate a future building. Key considerations for the building include attractive landscape treatments, decorative and functional transit amenities to enhance user comfort and security, wide pedestrian sidewalks, re-configured parking layout and intersection improvements and controls. 

Projected increases in transit ridership as a result of the RapidBus extension to West Kelowna and growth in Kelowna’s central business district area also warrants further investment in transit infrastructure and amenities.

Greater emphasis on walkability, cycling and improving transit service are highest priorities as well as investments in pedestrian/cycle networks, transit and road infrastructure and supportive amenities to provide a balance of mobility options for today and well into the future. 


Andrew Albiston
Project Manager
250 469-8569  

Printer-friendly Contact Us     Site Map     Plug-ins     Site Disclaimer     Privacy Policy