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Water Smart

The City of Kelowna Water Utility promotes wise water usage through its Water Smart program.

As Kelowna is a region where outdoor water use demand increases significantly over the peak season months, the Water Smart program places a large emphasis on outdoor water use as is applied to landscape watering. A key aspect of the Water Smart program are the free irrigation assessments that assist people in improving their irrigation systems and the Landscape Water Conservation application process whereby new and renovated landscaped and irrigated areas go through a process that looks at estimated water use based on how areas will be landscaped. Water Smart visits at least 20% of sites where the applications have been submitted/approved to review the completed projects.

What can you do to be Water Smart and conserve water?

Irrigation Controller Rebate

The City of Kelowna Water Utility is offering a $40 rebate to its water customers who purchase a new irrigation controller that is compliant with the updated Water Regulation Bylaw. The rebate applies where a customer is replacing a controller that is not capable of being compliant with the City Utility water use restrictions.

1. Only one $40 rebate per property served by the Kelowna Water Utility. Applicants will need to provide a copy of their water utility bill.
2. Only existing City water utility customers may apply. New home construction is exempt.
3. Proof of purchase will be required, including make and model of the unit. The compatibility with the bylaw will be verified.
4. Compliant controllers must be purchased between April 19 and July 31, 2016 to be eligible for the rebate.
5. Required information must be submitted to the City of Kelowna by August 31, 2016.

Irrigation Controller Rebate Application Form (PDF)

Not sure who your water provider is? Find your water provider.

Peak Demand

The City of Kelowna Water Utility and the Water Smart program strive to reduce peak demand. This is the time when water use is at its highest. Peak demand generally occurs at the end of July and the beginning of August. The water distribution system has to be sized to meet this demand even though it occurs for only a few weeks in the summer.

The City Water Utility introduced water meters in 1996 and a user-pay water rate in 1998. All customers pay incrementally higher water rates depending on how much they use. Since 2003, the per capita consumption of water in a single-family household has dropped 20%.

Okanagan Water Basin Board

The City of Kelowna is part of the Okanagan Water Basin Board - a joint community venture to help encourage Okanagan Valley residents to be water smart. As our valley can be a dry one, it is important to protect and conserve the water we have.

Click here to learn more about becoming waterwise. Take the pledge to "Make Water Work."

  Water Wise
   Make Water Work Contest


Related Links

BC Living Water Smart
Environment Canada
Kelowna Joint Water Committee
Kelowna Water Utility
Water Provider Map

Contact Us

Have a question regarding water use? Contact the Water Smart team at or 250 470-0678.

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