City Hall Home Residents Home Business Home Visitors Home Search Home
 > Home Page > Residents > Utilities > Kelowna's Water > Water Smart

Water Smart

The City of Kelowna Water Utility promotes wise water usage through its Water Smart program.

As Kelowna is a region where outdoor water use demand increases significantly over the peak season months, the Water Smart program places a large emphasis on outdoor water use as is applied to landscape watering. A key aspect of the Water Smart program are the free irrigation assessments that assist people in improving their irrigation systems and the Landscape Water Conservation application process whereby new and renovated landscaped and irrigated areas* go through a process that looks at estimated water use based on how areas will be landscaped. Water Smart visits at least 20% of sites where the applications have been submitted/approved to review the completed projects.

* A "renovated landscape irrigation system" is defined in Bylaw 10480 as a reconstruction of an outdoor landscape irrigation system, such that at least 50 per cent of the irrigation piping in a landscape area is relocated or replaced, all cumulatively within the period of one year from the commencement of construction.

What can you do to be Water Smart and conserve water?

Irrigation Controller Rebate

In 2016, the City of Kelowna Water Utility offered a $40 rebate to its water customers who purchased a new irrigation controller that was compliant with the updated Water Regulation Bylaw. The rebate applied where a customer replaced a controller that was not capable of being compliant with the City Utility water use restrictions. The deadline to apply for this rebate (August 31, 2016) has now passed and applications are no longer being accepted. The City Utility thanks all who participated in the rebate and for making the choice to be water smart.

Peak Demand

The City of Kelowna Water Utility and the Water Smart program strive to reduce peak demand. This is the time when water use is at its highest. Peak demand generally occurs at the end of July and the beginning of August. The water distribution system has to be sized to meet this demand even though it occurs for only a few weeks in the summer.

The City Water Utility introduced water meters in 1996 and a user-pay water rate in 1998. All customers pay incrementally higher water rates depending on how much they use. Since 2003, the per capita consumption of water in a single-family household has dropped 20%.

Okanagan Water Basin Board

The City of Kelowna is part of the Okanagan Water Basin Board - a joint community venture to help encourage Okanagan Valley residents to be water smart. As our valley can be a dry one, it is important to protect and conserve the water we have.

Click here to learn more about becoming waterwise. Take the pledge to "Make Water Work."

  Water Wise
   Make Water Work Contest


Related Links

BC Living Water Smart
Environment Canada
Kelowna Joint Water Committee
Kelowna Water Utility
Water Provider Map

Contact Us

Have a question regarding water use? Contact the Water Smart team at or 250 470-0678.

Printer-friendly Contact Us     Site Map     Plug-ins     Site Disclaimer     Privacy Policy