The new automated curbside collection system for garbage, recyclables and yard waste in now in place. See the 2010 Living Greener Calendar 
for pickup dates.
Each home with curbside collection has received three specially designed wheeled carts:
The new carts replace the existing containers and bags that homeowners use for solid waste collection. For more information on the new automated system, please see the following information sheets or contact the Waste Reduction Office
. Questions regarding damaged, lost or stolen carts should be directed to OK Environmental Waste Systems, 250 868-3211.
Why an automated system?
The automated collection system stems from the challenges local waste haulers have been facing in the Central Okanagan in the last couple of years. An on-going labour shortage has impacted the hauler’s ability to recruit and retain employees and has resulted in an unprecedented number of complaints and frustration for the haulers – and the residents with missed collections.
Can I change my carts?
To request a change in the size of your carts, please complete the Cart Change-out Request Form.
In winter months, it may be necessary to alter the regular placement of your carts to ensure the collection vehicle can reach them.
- Find or clear an unobstructed site to put your carts out for collection. (Please note: It is the responsibility of the resident to clear appropriate space at the curb/roadway in front of their property for placement of carts.)
- Put carts as close as possible to the street, without obstructing the street, sidewalk or bike lane. (Often placing your carts on either side of your driveway allows for greater ease for the collection trucks and for you.)
- Keep carts off the travelled portion of the roadway so as not to interfere with snow plows- do not place carts in a location where the snow plow will hit them.
- The cart should be no closer than three feet from any obstacle, parked car, or other cart - an arm’s length spacing is required between each cart. (When considering cart placement, it’s important to note the automated arm on the collection truck can only reach a maximum of eight feet from the truck, and up to one foot off the ground.)
- Do not place carts behind or on top of snow banks.
- Please have your carts out for collection by 7 a.m. (Avoid placing your carts out the night before collection and bring them away from the road as soon as possible, to avoid interfering with snow plows often working in the very late and early morning hours to clear our roadways.)
- Clear your cart of snow and ice to ensure the lid opens when cart is tipped.
- General Safety: As the waste collection carts are equipped with wheels, please use extra caution when wheeling them in snowy and icy conditions.
Contact
If you have any further questions or input about the pilot project or automated collection, please call:
Regional Waste Reduction Office
Phone: 250 469-6250
E-mail: recycle@cord.bc.ca
Website: Waste Reduction Office
