Accessible parking permit program

How to apply

Individuals interested in applying for an accessible parking permit can complete the Individual Application Form and return it to the Revenue Branch at City Hall for approval.  The fee, as of February 2016, is $20.00 (including tax).

Organizations and Business who are interested in purchasing an accessible parking permit can complete the Organization Application Form and return it to the Revenue Branch at City Hall for approval.

Applications and fees to be forwarded to:

Revenue Branch, City Hall, 1435 Water Street, Kelowna, BC  V1Y 1J4
Fax:  250 862-3391, e-mail:  revenue@kelowna.ca, phone:  250 469-8757 

Points to remember

  • An individual is only entitled to one (1) accessible permit. The permit follows the permit holder in their own vehicle or when given a ride.
  • Always display your permit, hanging it from the rear view mirror while your vehicle is parked. Failure to do so may result in your vehicle being issued a violation and or towed at the owner’s expense.
  • The City does not send out renewal notices.  It is the permit holders responsibility to keep track of the expiry date which is shown on your receipt and is hole-punched on the placard.  Ensure you renew your permit on time as an expired permit is equivalent to not having a permit and is subject to fines.
  • Designated on-Street accessible parking stalls and City owned lots are free of charge to persons displaying a valid permit (excluding reserved stalls). Parking fees are payable at any regular on-street metered stall and also may be charged in privately owned parking lots or parkades.  Posted time restrictions (2 hr max) do not apply to permit holders.
  • Vehicles with accessible permits may not remain parked in the same block (on either side of the road) or within a City lot/parkade for a continuous period exceeding 24 hours.
  • The registered owner of a vehicle found in violation is responsible for any and all fees and fines brought against them if illegally parked on City of Kelowna or private property.   
  • Do not use an accessible stall if an alternative stall suitable for you is nearby.
  • Do not use the permit and/or designated accessible stalls if the person who the permit is registered to is not present in the vehicle or that person is not leaving the vehicle.  Abuse of accessible permits will result in revocation.   
  • Never allow anyone else to use your permit.  Abuse of accessible permits will result in the permit being revoked.   
  • Ensure you leave enough space between vehicles when parking side by side.  Some vehicles may be equipped with side lifts or ramps allowing access to that vehicle.
  • Do not park in “wheelchair lift vehicle” specific stalls if you do not have a lift vehicle.   

Renewals

Permanent permits

It is not necessary to obtain a new doctor's certificate to renew a permanent permit and they are valid for 3 years.  Please bring your expired permit to the Revenue Branch located on the main floor of City Hall.

Temporary permits

A temporary accessible permit is valid up to a maximum of 1 year.  You must submit a new SIGNED doctor’s certificate to renew a temporary permit.

Please note, the City does not send out renewal notices. It is the individual’s responsibility to keep track of the expiry date which is shown on your receipt as well as hole-punched on the placard.  Ensure you renew your permit on time.  An outdated permit is the equivalent to not having a permit at all and subject to a $100 fine.

Frequently asked questions
What are the criteria for receiving a permit?

Based on a Physician’s recommendation, anyone with permanent or temporary mobility impairment is eligible for a permit.  People who need extra wide parking spaces in order to get in and out of their vehicle, or who cannot walk more than 100 meters, or who are legally blind are eligible for a permit. 

What does a parking permit look like?

Permanent permits are made of flexible white plastic and have the internationally recognized blue and white accessibility wheelchair symbol on the front.  The day, month, and year will be hole punched signifying the expiry date.  There is a side hanging hook to allow the placard to be placed around your rear view mirror while in park.  Permanent or temporary placards will be written on the front of the permit.  Both permanent and temporary permits will have the name of the registered owner printed and signed on the back of the card.

Can I park for free?

Permit holders may park free of charge in City of Kelowna owned parking lots or in on-street accessible permit parking stalls, but must pay for parking in any regular on-street metered parking stall.  Vehicles displaying a valid permit are exempt from posted on and off-street time limits.  Please note this is not a free parking pass, it is a permit that allows you to park in accessible parking stalls so you are closer to your destination.  It is necessary to pay the fees at privately run parking lots (example: Hospital, Prospera Place, etc.).

What if I ride in a few different vehicles? Can I have more than one (1) permit?

No, an individual is only entitled to one (1) accessible permit.  The permit follows the permit holder in their own vehicle or when given a ride in another vehicle.

I have a question concerning a fine I received?

Questions concerning City of Kelowna issued fines and rules should be directed to Bylaw Enforcement:
Tel: 250-469-8686
Fax: 250-862-3340
E-mail:   bylaw@kelowna.ca

Can someone else use my permit?

No, the parking permit is only valid for the person whose name is printed on the back of the placard.  Do not use the permit and/or marked accessible stalls if the person who the permit is registered to is not present in the vehicle or that person is not leaving the vehicle.  Abuse of accessible permits will result in the permit being revoked.

Can I use my SPARCBC pass?

Yes, we honor the SPARCBC passes in City accessible spots.