Water Quality Advisory in effect for customers near northern City industrial area

October 7, 2020
Public service announcement

City utility customers in the northern industrial City boundary will be affected by the District of Lake Country’s water system upgrades beginning Oct. 14. 

A Water Quality Advisory has been issued by the District of Lake Country due to planned water distribution upgrades that will result in a temporary change in the water source from Okanagan Lake to the Beaver Lake Road system. This Water Quality Advisory (WQA) impacts those City utility customers who are supplied by the Lake Country system and is expected to be in effect until March 2021.  

The civic addresses included in this Water Quality Advisory are: 

Balser Court580 Beaver Lake RoadGrigg Road
250 Beaver Lake Road630 Beaver Lake RoadHaldane Road
350 Beaver Lake Road670 Beaver Lake RoadJim Bailey Court
400 Beaver Lake Road672 Beaver Lake RoadJim Bailey Road
425 Beaver Lake RoadBubna RoadPotterton Road
490 Beaver Lake RoadCarion RoadTilley Road

Affected addresses will receive more information by mail in the coming week. 

At the completion of the project, the water source will revert back to Okanagan Lake and should result in the WQA being lifted. Notification will be reissued to the affected properties at that time regarding the status of the WQA. The water source changeover will not result in any service interruption or water outages to customers. 

Owners of all public facilities within the affected area are required to post Water Quality Advisories at any drinking water sources accessible to the public. Signage is available online at kelowna.ca/water

In the affected area, Interior Health recommends that children under 12, older adults over 65, people with weakened immune systems and anyone seeking additional protection drink boiled water or a safe alternative until further notice. For these at‐risk populations, water intended for drinking, washing fruits or vegetables, making juice or ice, or brushing teeth should be boiled for one minute. 

Additional Information 
For updates on the Water Quality Advisory or to e-Subscribe for updates, visit the City’s Drinking Water page at kelowna.ca/water or call the Water Quality Hotline at 250-469-8475 (recorded message). 

Types of Alerts 
Water Quality Advisory: Used in situations in which the public health threat posed by the water supply system is modest, and actions can be taken to reduce the risks through means other than requiring a Boil Water Notice or Do Not Use Water Notice. 

Boil Water Notice: Used in situations in which the public health threat posed by the water supply system is significant and the nature of the threat is one that can be effectively addressed through boiling of the water. 

Do Not Use Notice: Used in situations where a significant public health threat exists in relation to the water supply system, and the threat cannot be adequately addressed through a Water Quality Advisory or Boil Water Notice.