Use online services to help social distancing

The City of Kelowna encourages residents and business owners to go online to access a variety of City services to reduce in-person visits during the COVID-19 pandemic.

While not all City services are offered online, residents and business owners can do things like listen to Council meetings, participate in online public engagement exercises, view utility bills, report graffiti, request an inspection, apply for various permits, register a bylaw infraction and more.

The main way to access the City’s online services is to:

• Visit kelowna.ca/onlineservices – from this page, search keywords or filter by category to find a variety of services (online services are marked as such in the service description box)

Other information you can access online includes:

• getinvolved.kelowna.ca - check out the City of Kelowna’s online engagement platform and find ways to get involved or have your say
• e-notifications - choose from a list of topics, including news releases, to get updates to your email as they happen
• Social media – find us on Facebook, Twitter, Instagram, LinkedIn or YouTube during regular work hours
• Email
  • ask@kelowna.ca - email for general comments, inquiries or suggestions
  • mayorandcouncil@kelowna.ca - email for questions, comments and requests for Kelowna City Council
• kelowna.ca/maps - find links to several maps including Active by Nature, capital projects, road report and water providers maps
• opendata.kelowna.ca - discover municipal data that is free to use and reuse kelowna.ca and ylw.kelowna.ca

For more and ongoing updates on the actions the City is taking to limit the spread of the COVID-19 virus, visit kelowna.ca and ylw.kelowna.ca.