Property tax deadline approaching: July 2

June 24, 2020

Kelowna property tax payments and Home Owner Grant applications are due Thursday, July 2, 2020.

Unless taxpayers are experiencing a critical issue with their tax notice that cannot be resolved over the phone or through email, the payment should be made through one of the following ways:

  • Through online or telephone banking with your financial institution
  • By cheque and using the drop box outside the Water Street doors to City Hall (note that there is no longer a drop box available at Parkinson Recreation Centre)
  • By mailing cheques to City Hall (post-dated cheques are accepted; note that postmark date is not considered as date of payment)
  • In person at your financial institution if it is open
  • Third party credit card payment companies. Visit kelowna.ca/propertytax for more information

“Particularly as we continue to follow physical distancing recommendations in response to COVID-19, property owners are encouraged to make their payment online,” said Angie Schumacher, City of Kelowna Revenue Supervisor. “Online payments are convenient and allow property owners to create their own proof of payment, as proof of receipt will not be provided for payments made at City Hall cashiers and processing times will vary.”

Allowing enough time for cheques to be mailed is also important, as the postmark is not considered as the date of payment. At least five business days is recommended and cheques can be post-dated.

Residents participating in the pre-authorized withdrawal system (PAWS) are responsible for making their final payment through any of the options listed above.

Property owners are encouraged to register for the City’s free Property Account (formerly named Online Billing) to easily access and manage their City tax and utility accounts in one convenient online location, including if they own multiple properties. Once registered, property owners can view their assessment, balance and financial transaction information and historical bills online. There is also the option to opt-in to go paperless for the 2021 tax notice. Taxpayers will need their folio number and access code provided on tax notices to register at billing.kelowna.ca.

In response to the COVID-19 pandemic, the 10 per cent penalty for late payment of property taxes is moved to September 1, 2020. This means that as per the provincial Community Charter legislation, taxes outstanding after August 31, 2020 will be subject to the penalty. However, those who can meet the property tax due date of July 2 are urged to do so to help maintain the City’s ability to provide essential services.

Some residents may qualify for the provincial tax deferment program, a low-interest loan to pay their annual property taxes on their principle residence. Residents should check their eligibility, apply for the Home Owner Grant and submit their deferment application in advance of the tax due date. Visit www.gov.bc.ca/propertytaxdeferment or email taxdeferment@gov.bc.ca.

For more information about property taxes, payment options, home owner grant, deferment program and to register for a Property Account, visit kelowna.ca/propertytax, sign up for e-updates, email revenue@kelowna.ca or call 250-469-8757 (option 3).