Accessible parking permit program

How to apply

Individuals
Complete the Individual Application Form and return it to the Revenue Branch at City Hall for approval. The fee is $20.00 (including tax).

Organizations and businesses
Complete the Organization Application Form and return it to the Revenue Branch at City Hall for approval.

Applications and fees to be forwarded to:

Revenue Branch, City Hall, 1435 Water Street, Kelowna, BC  V1Y 1J4
Fax:  250 862-3391, e-mail:  revenue@kelowna.ca, phone:  250 469-8757 

Points to remember

  • An individual is only entitled to one (1) accessible permit. The permit follows the permit holder in their own vehicle or when given a ride.
  • Always display your permit on the rear view mirror while your vehicle is parked. Failure to do so may result in your vehicle being issued a violation or towed at the owner’s expense.
  • The City does not send out renewal notices.  It is the permit holder's responsibility to keep track of the expiry date, which is shown on your receipt and hole-punched on the placard.  Renew your permit on time, as an expired permit is the same as not having a permit and is subject to fines.
  • Designated on-street accessible parking stalls and City-owned lots are free of charge to persons displaying a valid permit (excluding reserved stalls). Parking fees are payable at any regular on-street metered stall and also may be charged in privately owned parking lots or parkades. Posted time restrictions (2 hr max) do not apply to permit holders.
  • Vehicles with accessible permits may not remain parked in the same block (on either side of the road) or within a City lot/parkade for more than 24 hours.
  • The registered owner of a vehicle found in violation is responsible for fees and fines brought against them if illegally parked on City of Kelowna or private property.   
  • Do not use an accessible stall if a suitable alternative stall is nearby.
  • Do not use the permit and/or designated accessible stalls if the person who the permit is registered to is not present in the vehicle, or if that person is not leaving the vehicle.  Abuse of accessible permits will result in revocation.   
  • Never allow anyone else to use your permit.  Abuse of accessible permits will result in the permit being revoked.   
  • Ensure you leave enough space between vehicles when parking side by side.  Some vehicles may be equipped with side lifts or ramps.
  • Do not park in “wheelchair lift vehicle” stalls if you do not have a lift vehicle.   

Renewals

Permanent permits
It is not necessary to obtain a new doctor's certificate to renew a permanent permit. Permits are valid for 3 years.  Please bring your expired permit to the Revenue Branch located on the main floor of City Hall.

Temporary permits
A temporary accessible permit is valid up to a maximum of 1 year.  You must submit a new SIGNED doctor’s certificate to renew a temporary permit.

The City does not send out renewal notices. It is the individual’s responsibility to keep track of the expiry date, which is shown on your receipt as well as hole-punched on the placard.  Ensure you renew your permit on time.  An outdated permit is the same as not having permit and subject to a $100 fine.

More information about the accessible permit program
Eligibility criteria

Based on a Physician’s recommendation, anyone with permanent or temporary mobility impairment is eligible for a permit. 

You are eligible for an accessible parking permit if you:

  • Need an extra wide stall to get in and out of your vehicle;
  • Cannot walk more than 100 metres; or
  • Are legally blind.
Appearance of the permit

Permanent permits are made of flexible white plastic and have the internationally recognized blue and white accessibility wheelchair symbol on the front. The day, month, and year will be hole punched, signifying the expiry date. There is a side hanging hook to hang the permit around your rear view mirror while parked.

"Permanent" or "temporary" will be written on the front of the permit.  Both permanent and temporary permits have the name of the registered owner printed and signed on the back.

Parking for free

Permit holders may park free of charge in City of Kelowna owned parking lots or in on-street accessible permit parking stalls. However, you must pay for parking in any regular on-street metered parking stall. 

Vehicles displaying a valid permit may park longer than the time limit but not more than 24 hours.

This is not a free parking pass. It is a permit that allows you to park in accessible parking stalls so you are closer to your destination. It is still necessary to pay fees at privately run parking lots (example: Hospital, Prospera Place, etc.).

Using a permit in more than one vehicle

An individual is entitled to no more than one (1) accessible permit. The permit follows the permit holder whether they use their own vehicle or are given a ride in another vehicle.

Questions about fines

Questions concerning City of Kelowna issued fines and rules should be directed to Bylaw Enforcement:
Tel: 250-469-8686
Fax: 250-862-3340
E-mail:   bylaw@kelowna.ca

Who can use your permit

Accessible parking permits are only valid for the person whose name is printed on the back of the permit. Do not use the permit and/or marked accessible stalls if the person who the permit is registered to is not present in the vehicle, or if that person is not leaving the vehicle.  Abuse of accessible permits will result in the permit being revoked.

Can I use my SPARCBC pass?

Yes, we honour the SPARCBC passes in City accessible spots.