Former SEKID customers
As part of the Kelowna Integrated Water supply plan - Phase 1, over 2,000 households in Southeast Kelowna have been supplied with clean drinking water. This project separated the drinking and agricultural systems for Southeast Kelowna Irrigation customers, helping to meet Interior Health's 2025 clean drinking water mandate.
Merging of operations with the City Water Utility is well underway. The final component of the project is to install (or replace) water meters for all properties in order to accurately measure consumption. Benefits of metering include:
- Fair way to bill – based on consumption
- Quick detection of leaks – helps save water and costs
- Conservation – proven to help reduced water demand/need for capital upgrades
In 2021, once meters are in place and the new domestic system is tested, domestic water rates and fees will be switched to City utility rates.
SEKID was an improvement district incorporated under letters patent by order in council of the British Columbia legislature Nov. 2, 1920. SEKID was one of five major public water utilities serving Kelowna. The District has a rich and varied history, with roots pre-dating the Kettle Valley Railway at the turn of the last century. The District was taken over by the City of Kelowna on June 4, 2018.
SEKID’s service area encompassed almost 9,000 acres of land and accounted for over 20 per cent of Kelowna’s total area. Most of the land in the former district is agricultural land.
The 2020 agricultural irrigation season is coming to an end with water turn-offs and final meter reads beginning on Tuesday, Oct. 13 and running until Friday, Oct. 23. This includes all newly installed small irrigation services through Southeast Kelowna.
If you require your shut-off to occur outside the above timeframe, you may apply for an alternate shut-off time (weather permitting), by calling the Utility Billing office at 250-469-8757 (option 2) from Monday to Friday, 8 a.m. to 4 p.m., or by submitting a service request. If approved, a $25 fee will be applied to your account for the late shut-off request. We require that the irrigation meter be left on until the final reading is obtained.
Please note: It's the customer’s responsibility to protect the meter and any related backflow preventer from freezing and should be drained after turn-off and covered.
DO NOT blow high pressure air through the meter or backflow preventer as this could damage the assembly.
For general inquiries about the latest updates to irrigation schedules, call 250-469-8520.
Bills are being issued from the City's Utility billing department and have a slightly different format and frequency, but all existing SEKID rates, fees and allocations will be maintained through 2020. Water and irrigation (formerly tax) charges will appear on the same bill.
Rates haven’t changed and will remain the same until the end of 2020. The service charges have been renamed and converted from monthly or quarterly to bi-monthly, and imperial units have been converted to metric.
Please refer to the following chart for more details:
|Previous toll label||Rate||New service charge label||Rate converted to bi-monthly|
|Monthly Flat Tolls||$55.15/month||SEK Commercial Water - Flat||$110.30/bi-monthly|
|Commercial Metered Water||$3.61/1,000 US Gallons||SEK Commercial Water – Metered||$0.9537/cubic meter *|
|Domestic Tolls||$165.45/quarter||SEK Domestic Water – Flat||$110.30/bi-monthly|
|Farm Help Accommodations||$82.80/quarter||0.5 units SEK Domestic Water – Flat||$55.15/bi-monthly|
|Toll-In-House Suite||$82.80/quarter||0.5 units SEK Domestic Water – Flat||$55.15/bi-monthly|
|WQIP Project Fee P1 Qrtly|
WQIP Project Fee P2 Qrtly
|$96.00/quarter||SEK WQI project fee||$64.00/bi-monthly|
|WQIP Project Fee P1 Qrtly|
WQIP Project Fee P2 Qrtly
|$32.00/month||SEK WQI project fee||$64.00/bi-monthly|
|Water Tax||$96.30 /per acre or $96.30 /per parcel (under 1 acre)||SEK Irrigation Flat|
$16.05/ acre or $16.05 /per parcel **
*1,000 US Gallons = 3.785 Cubic Meter
**Properties with Farm Status will be billed $96.30/ per acre irrigation annually as 'SEK Irrigation Flat - Annual'
Pay online or in person
Pay your utility bill through your online banking (select Kelowna Utilities as the payee and use your account number from your utility bill) or in person at City Hall with cash, debit, or cheque during regular business hours. A drop box is also available outside City Hall after hours.
Pay through pre-authorized withdrawal system (PAWS)
Sign-up for PAWS to have the total amount of your bill deducted directly from your bank account on the payment due date.
Manage your PAWS directly through your online billing account or by submitting a completed pre-authorized payment application form to the City of Kelowna Revenue Department along with a void cheque or pre-authorized debit form from your bank.
Download an application form online at kelowna.ca/utilities.
View bill online
View your bill online by signing up for online billing. If you are already registered for the City’s online billing for your property taxes, you can simply add your new utility billing account to your existing profile.
If you are a new online billing user, go to kelowna.ca/onlinebilling and register for an account. To register, you will need the account number and access code provided on your utility bill.
If you were registered for SEKID’s e-billing, you will no longer receive bills through that portal. To continue accessing your bills electronically, you’ll need to register for our online billing system.
When you sell your home or change your mailing address, the City receives that information through BC Assessment, so you don’t need to notify us directly.
You will need to notify BC Assessment of your change of mailing address for our records to be updated.
If you have a metered irrigation service, the current consumption will be displayed on your bill. For domestic services that have new meters now installed, you will begin to see the domestic metered consumption on your bill, even though you won’t be charged for domestic metered consumption until 2021.
After the new domestic system is completed in 2020, the existing SEKID water distribution system will be used for irrigation and fire suppression. Agriculture in Southeast Kelowna has a long history of service to Kelowna, and the City is committed to seeing this industry flourish both in this area and around the city.
Water for irrigation may be sourced from either potable or non-potable supply. We will determine the extent of the non-potable water system, as well as the properties served by the system, based on best overall value to the utility and staying consistent with the priorities outlined in Council Policy Water Supply #383.
The City supports agriculture within the utility service area. Properties classified as farm under the BC Assessment Act will be eligible for farm irrigation water rates.
To encourage the use of lower cost, non-potable water to the extent that it’s available, pricing for non-potable water for irrigation purposes may be lower than the pricing for potable water for the same customer class.
The 2019 allotment is equal to 2,775 m3 per acre of irrigated area.
At the end of each irrigation season, the consumption from all irrigation meters on the property is compared to the allotment as described above. If the consumption in the current year doesn’t exceed the allotment, there’s no additional charge. If the consumption exceeds the allotment, then the consumption over the allotment is subject to the tiered rate as described below. Additional metered consumption charges occur annually in the Fall.
|Volume in CM||>0-10%||>10-20%||>20-30%||>30-40%||>40-50%||>50-60%||>60-70%||>70-80%||>80-90%||>90-100%|
|Rate per CM||0.0265||0.0344||0.0423||0.0529||0.0661||0.0819||0.1004||0.1216||0.1453||0.1718|
The rates are cumulative and only apply to water use within the range of the block/volume of water to which they are attributed.
We read the irrigation meters several times throughout the season, with consumption information available on bi-monthly utility bills, or by logging on to the City’s online billing portal.
Properties with farm status will be billed $96.30/per acre irrigation, annually. The charge will appear as "SEK Irrigation Flat - Annual".
Water rates will remain the same for 2020 and appear on regular bi-monthly bills as "SEK Irrigation Flat - Bi-Monthly".
In 2021, to encourage the use of lower cost, non-potable water to the extent that it’s available, pricing for non-potable water for irrigation purposes may be lower than the pricing for potable water for the same customer class.
Both new and longtime residents with metered irrigation connections have an obligation to maintain their private irrigation systems. You’re responsible for maintaining and renewing all works from your isolation valve.
Water service won’t be turned on to any property with a leaky or defective isolation valve. If the City is called to shut down a service for any reason, the service won’t be turned back on until the isolation valve is fully functional. A blowout port next to the isolation valve also allows the owner to shut down and winterize their system in the fall without damage to Cityworks, and without needing the City to shut down the main service to the property.