Jump to navigation
Feedback
Contact
Our community
Parks & recreation
City Hall
City services
Business Services
Roads & transportation
Homes & building
Menu
Our community
About Kelowna
Citizen Survey
Imagine Kelowna
Kelowna BC
Sister cities
Addressing homelessness
Journey Home
Housing First for Indigenous & Metis Peoples
Arts, culture & heritage
Arts & Culture Grants
Creative Spaces
Cultural District
Cultural facilities
Cultural history
Cultural Plan
Heritage
Cameron House
Heritage planning initiatives
Heritage register
Surtees Heritage Property
Kelowna Community Theatre
Public art
Public art collection listing
Engage
Get involved
Social media code of conduct
Environment
Adopt-a-Stream program
Air quality
Climate action
Energy management
Pesticide-free
Healthy yard tips
Pesticide Notification Registry
Sensitive areas
Creeks
Lakes
Sensitive lands
Wetlands
Yellow Fish Road program
News & events
City calendar
Civic & Community Awards
Anita Tozer Memorial Award - bestowed by Mayor & Council
Augie Ciancone Memorial Award - Young Female Athlete
Augie Ciancone Memorial Award - Young Male Athlete
Bob Giordano Memorial Award
Bryan Couling Memorial Athletic Team of the Year Award
Central Okanagan Foundation Volunteer Organization of the Year Award
Champion for the Environment Award
Corporate Community of the Year Award
Female Athlete of the Year Award
Fred Macklin Memorial Award - Man of the Year
Honour in the Arts Award
Male Athlete of the Year Award
Sarah Donalda Treadgold Memorial Award - Woman of the Year
Teen Honour in the Arts Awards
Young Female Volunteer of the Year Award
Young Male Volunteer of the Year Award
For the record
Freedom of the City Award
News
News archive
Public notices & ads
Publications
Planning & projects
Current planning initiatives
Agriculture plan
Capri Landmark urban centre
Healthy City Strategy
Hospital area plan
Short-term rentals
Infrastructure projects
Long-range planning
Housing
Land acquisition
Land disposition
Land tenure
Official Community Plan
Resources, policies & plans
Thomson Flats Area Structure Plan
Transportation Master Plan
Urban centres
Strong Neighbourhoods
Neighbour Day
Neighbour Day Registration
Neighbour Recognition
Neighbourhood events
Neighbourhood grant
Neighbourhood grant application
Neighbourhood resources
Neighbourhoods in action
Youth development & engagement grant
Youth development and engagement grant application
Parks & recreation
Events & facility rentals
Casual use activities
Facility rentals
Birthday party booking
Facility rental enquiry
Film & Drone Use
Plan an outdoor event
Bookable outdoor spaces
Event development
Event planning guidelines
New event proposal application
Plan your outdoor wedding
Volunteer for an outdoor event
Find parks & beaches
Beach water quality
Boat launches
Community gardens
Dog parks
Dog park public engagement
Hidden gems
Park Amenity Donation program
Parks & beaches
Parks for all
Regional & provincial parks
Recreation
Active by Nature
Recreation FAQ
Recreation facilities
Sports fields
Recreation programs & registration
Access Pass
Canadian Sport for Life
Recreation without barriers
Refund and credit information
Schedules & rates
Apple Bowl schedule
Basketball schedule
Public skating schedule
Swimming schedules
Water park schedules
Sports leagues
All-sport
Basketball
Beach volleyball
Indoor Volleyball
League standings
Participant code of conduct
Register & Play Sports
Slo-Pitch
Spare Player Lists
Basketball Spare Player Sign Up Form
Slo-Pitch Spare Player Sign Up Form
Volleyball Spare Player Sign Up Form
Tournaments
Urban trees & wildlife
NeighbourWoods
NeighbourWoods FAQs
Urban tree benefits
Urban tree guide
Urban wildlife
Goose management
Pine beetle
Rodent management
City Hall
Budget
Budget documents
Budget process & calendar
Annual funding cycle
Financial principles & strategies
Infrastructure planning
20-Year Servicing Plan
Inside the City budget
Previous budgets
Where the money comes from
Municipal funds
Reserves, grants & other revenue
Where the money goes
Bylaw enforcement
Bylaw offence payments
Bylaw violation frequently asked questions
Disputing bylaw offence notices
Register a complaint
Careers & volunteering
Career/job opportunities
Casual, seasonal & student employment opportunities
Firefighter recruitment
How to apply
e-Recruit quick tips & FAQ
Volunteer opportunities
Active Living and Culture volunteer application
City funding
Grants
Nonprofit Lifecycles Community Workshop Registration
Sports grants
Partners in Parks
City government
Bylaws & policies
Elections
Past elections results
Elector approval process
Alternative approval process
Referenda
Freedom of Information (FOI)
Contact us
About the City of Kelowna
Departments
Contact directory
RSS feeds
Visual identity and logo request
Logo request form
Website satisfaction survey
e-Subscribe notifications
Council
Committees
Agricultural Advisory Committee
Airport Advisory Committee
Audit Committee
Board of Variance
Civic and Community Awards Steering Committee
Council committee application form
Heritage Advisory Committee
Journey Home Task Force
Parcel Tax Review Panel
Council meetings & public hearings
Council meeting and public hearing archives
Council priorities
Mayor & Council biographies
Previous mayors
Remuneration
City services
Graffiti
Graffiti management
Kelowna Memorial Park Cemetery
About the Cemetery
Adornment
Cemetery etiquette
Fees & charges
Frequently asked questions
Memorial options
Pre-planning
Restoration
Service providers
Special Events
Maps & open data
Maps
Map sheets
Open data catalogue
Orthophotos
Online services
Services & requests
Waste
Garbage, recycling & yard waste
Garbage, recycling and yard waste carts
Glenmore Landfill
Contaminated soil disposal permit process
Landfill benefits and value to the community
Landfill gas management
Scale house live cam
Tipping fees or rates
Okanagan compost
Commercial use & retailers
GlenGrow
OgoGrow
Satisfy your soil
Regional Compost Facility
Water & wastewater
City utility billing
Sewer rates
Transfer to taxes FAQs
Utility billing FAQs
Water rates
Drinking water
Cross Connection Control
Drinking Water Quality
Find your water provider
Kelowna Joint Water Committee
Kelowna Water Integration - Phase 1
Water main flushing
Water monitoring
Kelowna Integrated Water Supply Plan
Wastewater & sewer
Source control
Storm water
Water conservation
Indoor water conservation
Outdoor water conservation
Water restrictions
Safety & emergency services
Fire Department
Fire Prevention Week
Fire hydrants
Fire station locations
Home fire safety
Mobile food vendors
Okanagan Mountain Park fire
Outdoor burning
Paid on call (volunteer)
Wildfire prevention
Flooding
Police Services / RCMP
Bike theft prevention
Crime Prevention
Don't be an easy target campaign
Local RCMP contact information
RCMP volunteer opportunities
Regional emergency program
Safety & who to call
Safe Needle Disposal
Business Services
Business with the City
Bidding opportunities
Business opportunities
Concession & vendor opportunities
Partnerships & sponsorships
Suppliers & payments
Local economy
Dark fibre for business
Economic development
Permits & licences
Business licences
Business licence application
Business licence search
Home businesses
Cannabis production, sales and use
Commercial vehicle decals
Liquor licences
Outdoor fitness permits
Reduced speed road permit
Sidewalk cafés
Sign permits
Roads & transportation
Active transportation
Benefits of active transportation
Central Okanagan Multi-modal Corridor
Cycling
Bicycle markings
Bicycle parking
Bicycle routes
Bikeshare Pilot
Pathway & bicycle network map
Okanagan Rail Trail
Walking
Airport
Kelowna International Airport
Parking
Accessible parking permit program
Eco-Pass permit program
Find parking / real-time parkade occupancy
Event parking
Find accessible parking stalls
Parking management strategy
Guiding principles
Parking reference library
Parking rate, fine & fee adjustments
Parking tickets
Request for service or enforcement
Residential parking
Public transit
Bus service
Transit passes
Roads
Adopt-a-Road program
Boulevard landscaping
Pavement management program
Road report
Road sweeping
Road usage permit
Roadway maintenance & equipment
Snow removal & ice control
Snow Angels
Snow routes
Traffic
Green Wave
Highway 97 signals
Street lights
LED streetlight conversion
Tourist-oriented destination signs
Traffic signals & systems
Homes & building
Agricultural land
Agri-tourism
Agricultural Land Reserve (ALR)
Dwellings
Farm development permit
Farm help dwellings
Multiple dwellings in the agricultural land reserve
Subdivision on farm areas
Temporary farm workers housing
Urban agriculture
Building permits & inspections
Approved building permits
Commercial industrial building
Inspector area map
Permit applications & inspections
Residential building permits
BC Energy Step Code for new buildings
Secondary suites
Secondary suite requirements
Secondary suite: Legalization or decommission
Developers
Developer incentives
Development fees & cost charges
Property development
Carriage houses
Current developments
Development applications
Soil deposit/removal permits
Tree removal permit
Development variance permits
Environmental and hillside development permits
Hillside development
Heritage development
Infill housing and RU7 Zone
Property search
Rezoning & OCP amendment
Subdivision
Building stratification process
Subdivision FAQs
Subdivision process
Urban design development permits
Property taxes
Home owner grant
Payment options
Prepayment programs
Permissive tax exemption
Property tax FAQs
Property tax and assessment tools
Property tax deferment
Property tax estimator
Tax sale information
Rentals
City rental properties
Residential rental application
Zoning & land use
Land use contracts
Zoning definitions
Close
About Kelowna
Citizen Survey
Imagine Kelowna
Kelowna BC
Sister cities
Addressing homelessness
Journey Home
Arts, culture & heritage
Arts & Culture Grants
Creative Spaces
Cultural District
Cultural Plan
Heritage
Kelowna Community Theatre
Public art
Engage
Get involved
Social media code of conduct
Environment
Adopt-a-Stream program
Air quality
Climate action
Energy management
Pesticide-free
Sensitive areas
Yellow Fish Road program
News & events
City calendar
Civic & Community Awards
For the record
Freedom of the City Award
News
Public notices & ads
Publications
Planning & projects
Current planning initiatives
Infrastructure projects
Long-range planning
Strong Neighbourhoods
Neighbour Day
Neighbour Recognition
Neighbourhood events
Neighbourhood grant
Neighbourhood resources
Neighbourhoods in action
Youth development & engagement grant
Events & facility rentals
Casual use activities
Facility rentals
Film & Drone Use
Plan an outdoor event
Plan your outdoor wedding
Volunteer for an outdoor event
Find parks & beaches
Beach water quality
Boat launches
Community gardens
Dog parks
Hidden gems
Park Amenity Donation program
Parks & beaches
Parks for all
Regional & provincial parks
Recreation
Active by Nature
Recreation FAQ
Recreation facilities
Recreation programs & registration
Schedules & rates
Sports leagues
All-sport
Basketball
Beach volleyball
Indoor Volleyball
League standings
Participant code of conduct
Register & Play Sports
Slo-Pitch
Spare Player Lists
Tournaments
Urban trees & wildlife
NeighbourWoods
Urban tree benefits
Urban tree guide
Urban wildlife
Budget
Budget documents
Budget process & calendar
Infrastructure planning
Inside the City budget
Where the money comes from
Where the money goes
Bylaw enforcement
Bylaw offence payments
Bylaw violation frequently asked questions
Disputing bylaw offence notices
Register a complaint
Careers & volunteering
Career/job opportunities
Casual, seasonal & student employment opportunities
Firefighter recruitment
How to apply
Volunteer opportunities
City funding
Grants
Partners in Parks
City government
Bylaws & policies
Elections
Elector approval process
Freedom of Information (FOI)
Contact us
About the City of Kelowna
Contact directory
RSS feeds
Visual identity and logo request
Website satisfaction survey
e-Subscribe notifications
Council
Committees
Council meetings & public hearings
Council priorities
Mayor & Council biographies
Previous mayors
Remuneration
Graffiti
Graffiti management
Kelowna Memorial Park Cemetery
About the Cemetery
Adornment
Cemetery etiquette
Fees & charges
Frequently asked questions
Memorial options
Pre-planning
Restoration
Service providers
Special Events
Maps & open data
Maps
Open data catalogue
Orthophotos
Online services
Services & requests
Waste
Garbage, recycling & yard waste
Garbage, recycling and yard waste carts
Glenmore Landfill
Okanagan compost
Regional Compost Facility
Water & wastewater
City utility billing
Drinking water
Kelowna Integrated Water Supply Plan
Wastewater & sewer
Water conservation
Water restrictions
Safety & emergency services
Fire Department
Flooding
Police Services / RCMP
Regional emergency program
Safety & who to call
Business with the City
Bidding opportunities
Business opportunities
Concession & vendor opportunities
Partnerships & sponsorships
Suppliers & payments
Local economy
Dark fibre for business
Economic development
Permits & licences
Business licences
Cannabis production, sales and use
Commercial vehicle decals
Liquor licences
Outdoor fitness permits
Reduced speed road permit
Sidewalk cafés
Sign permits
Active transportation
Benefits of active transportation
Central Okanagan Multi-modal Corridor
Cycling
Okanagan Rail Trail
Walking
Airport
Kelowna International Airport
Parking
Accessible parking permit program
Eco-Pass permit program
Find parking / real-time parkade occupancy
Parking management strategy
Parking tickets
Request for service or enforcement
Residential parking
Public transit
Bus service
Transit passes
Roads
Adopt-a-Road program
Boulevard landscaping
Pavement management program
Road report
Road sweeping
Road usage permit
Roadway maintenance & equipment
Snow removal & ice control
Traffic
Green Wave
Highway 97 signals
Street lights
Tourist-oriented destination signs
Traffic signals & systems
Agricultural land
Agri-tourism
Agricultural Land Reserve (ALR)
Dwellings
Farm development permit
Farm help dwellings
Multiple dwellings in the agricultural land reserve
Subdivision on farm areas
Temporary farm workers housing
Urban agriculture
Building permits & inspections
Approved building permits
Commercial industrial building
Inspector area map
Permit applications & inspections
Residential building permits
Secondary suites
Developers
Developer incentives
Development fees & cost charges
Property development
Carriage houses
Current developments
Development applications
Development variance permits
Environmental and hillside development permits
Heritage development
Infill housing and RU7 Zone
Property search
Rezoning & OCP amendment
Subdivision
Urban design development permits
Property taxes
Home owner grant
Payment options
Permissive tax exemption
Property tax FAQs
Property tax and assessment tools
Property tax deferment
Property tax estimator
Tax sale information
Rentals
City rental properties
Zoning & land use
Land use contracts
Zoning definitions
Ask a question about your utility bill
Home
/
City Services
/
Services Requests
/
Ask a question about your utility bill
Service Locations
City Hall
1435 Water St
Kelowna
V1Y 1J4
250-469-8500
Service Request
Ask a question about your personal utility bill.