Who to call for help
POLICE | FIRE | AMBULANCE
911 is for emergencies only – such as:
- to get help for someone who needs immediate medical attention
- if you see a crime in progress or about to occur
- to report a fire
- when you feel in danger
- when someone else is in danger or their property is in danger
- to report a drunk driver
- to report a major accident
- Dial 9-1-1- from any telephone. It will work on any type of phone. Pay phones and cell phones are free for 9-1-1.
- Describe the emergency. This helps the dispatcher determine what kind of help to send.
- Give the exact location. Describe how to get to the scene. This is key information to responders.
- Answer all the questions.
- Stay on the line until the 911 dispatcher says its okay to hang up.
- Follow all directions. You may be able to assist before emergency responders arrive. Stay calm and focus on what the dispatcher is telling you.
- Stay calm and speak clearly.
Police - for non-emergencies
24 hours a day, 7 days a week, call 250-762-3300
- when reporting a crime after it has occurred
- when reporting stolen, lost, or found property
- when reporting suspicious or illegal activities in your neighbourhood after the fact
- to contact a Police Officer who attended your complaint
- to get general information from the RCMP
Call 250-469-8686 Monday to Friday, 8 am to 4 pm to report any bylaw infractions which include:
- Noise bylaws
- Parks bylaws
- Parking Offences
- Abandoned Vehicles
- Illegal Camping
After hours, call the police non-emergency line.
Call 250-469-8600, choose option 7
Call and leave a message at this number indicating the location of the graffiti that needs to be removed. Response is limited during inclement weather.