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Online Services

Request for Service

The City of Kelowna is committed to providing quality customer service to our community. Use our online service request form to communicate your service requests, compliments or concerns to the appropriate City Department.

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Mobile Service Request - place a Service Request on the go from your smartphone.

Online Services


Bidding Opportunities
The City's Purchasing Services bidding opportunities accessed on this site and downloaded at your convenience.

This online service provides a customized list of permits and licences from all levels of government that you may require for your business.

Business Licence Renewals
Renew your business licence online. Access codes are mailed out in renewal notices in December.

Business Licence Search
Search the City of Kelowna Business Licence database.

Career Opportunities
Be part of our dynamic team and view the City career opportunities.

Current Developments
Find out what's going on in Kelowna. Search by application type and view on our map.

Inspection Requests
Request a building, heating or plumbing inspection. Permit numbers are required.

Pay By Phone Parking
Pay for parking at City metered lots with this convenient online service.

Planning & Development eServices
An account must first be established through Planning & Development Services. Please visit the second floor One Window counter in person at City Hall to register.


Property Tax and Assessment Query
Access current property tax and assessment information.

Property Tax eServices
Eligible property owners can apply for their Home Owner Grant and/or make their final PAWS (Pre-Authorized Withdrawal System) payment online. Pay your property taxes online at your financial institution. 

Property Tax Certificates
An account must first be established. Please contact the Revenue Branch at 250-469-8757.

Property Tax Estimator
Estimate your residential property taxes.

Property Search
Search for properties in Kelowna.

Easy access to Recreation & Cultural Services activity and program registration.

Ticket Payments
Pay your parking and municipal tickets online.

Utility e-Care
Go paperless with eCare, a customer web portal which enables City of Kelowna utility customers to view their bill, submit meter readings and review consumption histories.

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