Citizen Survey
Every second year, the City conducts the Citizen Survey to gauge public satisfaction with municipal programs and services, and to gain an insight into citizens’ rankings of service priorities.
2008 Citizen Survey
In June 2008, the City of Kelowna surveyed by mail a randomly selected sample of adult Kelowna residents.
The survey was redesigned in 2008 to align with corporate goals and objectives outlined in the City’s Strategic Plan and to gain greater insight into citizens’ ranking of service priorities. The new survey focused on seven key areas:
- Most important issue facing Kelowna
- Liveability of the city
- Satisfaction with City programs and services
- Taxation
- Sustainability and growth management
- Transportation
- Recreation and Leisure
Responses were weighted by age group to more accurately reflect the true age distribution of the City of Kelowna.
Due to changes in the questionnaire and methodology results are not comparable to past surveys.
Contact us
For more information, contact Communications.
