City Manager's Office
City Manager Ron Mattiussi provides leadership and coordination to all divisions to ensure City operations provide exceptional customer service to the citizens of Kelowna. The City Manager ensures that all departments utilize effective and efficient management principles, and challenges each department to strive for better performance.
To be the best mid-sized city in North America.
Leading the development of a safe, vibrant and sustainable city.
City operations are delivered by three divisions:
- Citizen Services
- Community Sustainability
- Corporate Sustainability
The City Manager provides advice and recommendations to City Council and advises Council on the financial condition and future needs of the City. It is the City Manager’s responsibility to ensure that Council directives and policies are carried out.
The City Manager also oversees the preparation of annual budgets, programs and policy initiatives and establishes standards and priorities to ensure the consistent delivery of high quality City services. He represents the City of Kelowna in discussions with the Provincial Government, local businesses and Kelowna citizens.
Strategic Initiatives and Intergovernment Partnerships
The Strategic Initiatives and Intergovernment Partnership department supports the work of the City Manager. The Department keeps in touch with changes to the City's operating environment to identify emerging issues and to lead the development of appropriate strategic direction or change within the City's operations, structures, and business processes. This includes active relationships and new financial arrangements with other levels of government and private sector partners.
In addition, the Department develops and manages tools to support excellence in performance and measurement of how well the City meets expectations. The Department assists all other Departments to achieve continuous improvement in the City's service to its citizens.