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Customer Inquiries and Feedback

Visit BC Transit's Kelowna Regional Transit System webpage for contact information for the following:
  • transit route information
  • scheduling information
  • comments or suggestions
  • specific trip concerns
  • lost and found
  • handyDART inquiries


Other inquiries

Transit Customer Service

Report Online: BC Transit Customer Service Report

Bus stop maintenance, vandalism, or improvement

Bus stops within the regional transit system are managed by the municipality in which they are located.

For bus stops within the City of Kelowna, contact: 

250 469-8531 or 
Report Online online icon (choose "bus stop/shelter" in the drop down menu)

Questions about fares, annual operating agreement or transit advertising

Financial Planning Manager
City of Kelowna
250 469-8542

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