Freedom of Information and Protection of Privacy Act (FOIPPA)

The Freedom of Information and Protection of Privacy Act (the “Act”) helps promote good city government by balancing the following principles:

Freedom of Information (FOI):

• The public has the right to access government information.
• Whenever possible, information held by the City of Kelowna should be available to the public.

Protection of Privacy (POP):

• Individuals have the right to have their personal information protected.
• The City of Kelowna should not improperly collect or disclose personal information.

1. What information can I request?
2. How do I make a request?
3. Is there a fee to process my request?
4. How will the city respond to my request?
5. How long does the request process take?
6. Will I get everything that I ask for?
7. How is my personal information protected?